The Small Print
When you buy goods, to be able to process your orders we need the following details: your name, telephone number, email, billing address, delivery address and payment method details.
We use this information to update, process and send your orders and keep you updated with our products and events.
We will only share your information with the companies we use to help us to complete your orders such as processing your credit/debit card payments or delivering your goods to you.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party.
We would like to keep you updated with our products and events, so if you don’t mind we will occasionally send you updates about what we are up to. Consent is important to us, so you will always have the choice to opt out.
Purchasing from AFRORETRO:
When you place an order you will receive an automated confirmation email. This email only confirms we have received your order.
If something is not in stock we will let you know as soon as we can, and tell you when it is expected.
Your order will only be confirmed once we have approved and taken payment from your debit or credit card.
All payments will be taken in British Pounds.
It’s important to us to showcase the best that Planet Earth has to offer. Wherever possible we use natural fibres and materials. All of our goodies are designed by us and either handmade by us, selective co-ops, individual makers or local London based boutique factories. We have personally met all our makers so can gladly say they are paid a fair wage, work in happy places and are treated super well. This means the products on the website are as unique and special as you.
We have tried our best to make sure that the prices, descriptions and images on our website are accurate and correct. However, when ordering products or services through the Website, please note that:
- Dimensions and capacities shown on the Website are an approximation
- Whilst we try to display the colours of our products accurately on our Website, the actual colours you see will depend on your display screen. This means we cannot guarantee that your display will accurately reflect the colour of our beautiful merchandise
Sustainability is not just a buzzword for us. Wherever possible we use environmentally friendly packaging and minimise waste by using every last scrap of fabric. We hope you will help us by UpCycling our packaging in any way you can.
We have placed links on this Website to other websites we think you may find useful. We do not have any control over their content and cannot be held responsible for or held liable for the actions of third party sites.
Being busy sewing bees to give you the best possible experience we prepare all of our workshops in advance. In light of this it’s really important to let us know as soon as you can if you are unable to attend a workshop.
To find out about our full workshop cancellation policy please click here
In exceptional circumstances, we may unfortunately have to cancel a Workshop. If this happens, we will give you as much notice as possible and refund your booking fee or see if we can fit you into another workshop if you prefer. Unfortunately, we cannot accept any liability for travel or other costs.
All workshop details including workshop tickets are delivered electronically. Please make sure you give us your correct email.
We love making our products and work our little socks off to make the best products possible. We hope that you enjoy our goods and services as much as we enjoy creating them for you. If you feel we have not hit the mark then let us know. You can email us at info@AFRORETRO.com. We welcome all feedback good or bad.